Building Tech Capabilities for the Customer

Episode 10 July 25, 2023 00:34:36
Building Tech Capabilities for the Customer
Tech on Deck
Building Tech Capabilities for the Customer

Jul 25 2023 | 00:34:36

/

Show Notes

Curious as to what it’s like to work on the tech solutions that ease digital servicing for our customers? Solving challenging problems and simplifying customer experiences is what our Advanced Process Solutions (APS) technologists focus on. In this episode, Theresa Tucci, Fidelity’s Head of Digital Document Platform & Tools, shares her career journey and talks about the immense value of providing seamless and secure digital experiences in the financial services industry today. #FidelityAssociate #FidelityTech

Other Episodes

Episode 5

February 06, 2024 00:27:06
Episode Cover

Elevating the Customer Experience

Providing the best possible service for Fidelity customers is what motivates Alicia Spradlin, Head of Enterprise Infrastructure Operations and Keith Blizard, Head of Site...

Listen

Episode 6

February 20, 2024 00:29:50
Episode Cover

AI Innovation at Fidelity

Vipin Mayar, Fidelity’s Head of AI Innovation, shares his views on GenAI, big plays to watch out for in AI this year, and what...

Listen

Episode 9

July 11, 2023 00:35:32
Episode Cover

Behind The Scenes in Product Leadership

After just a couple years at Fidelity, Heather Munoz, a technologist, was intrigued when she was asked to take on a product leadership role...

Listen